Terms & Conditions

Welcome to Kharido.store. By accessing or using our website, placing an order, or purchasing any product from us, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our website.

1. About Kharido.store

Kharido.store is an online shopping store offering a variety of everyday-use, useful, and trending products for customers in Pakistan.

We reserve the right to add, remove, modify, or discontinue products and services at any time without prior notice.

2. Use of Our Website

You agree to use Kharido.store only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Provide false or misleading information
Attempt to interfere with the website's security or operation
Copy, reproduce, or misuse our website content without permission
Use our website in a way that may harm Kharido.store or its customers

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

However, slight differences in product color, appearance, packaging, or design may occur due to photography, lighting, screen settings, or manufacturer changes.

Product availability may change without prior notice.

4. Prices

All product prices displayed on Kharido.store are subject to change without prior notice.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies.

If an order is placed with an incorrect price due to an obvious error, we may contact the customer before processing or cancel the order.

5. Placing an Order

When you place an order, you agree to provide accurate and complete information, including your name, phone number, and delivery address.

After placing an order, we may contact you by phone or WhatsApp to confirm your order and delivery details.

An order may be cancelled if:

The customer cannot be reached
The provided information is incomplete or incorrect
The product is unavailable
We identify suspected fraudulent or suspicious activity
The order cannot reasonably be fulfilled

6. Cash on Delivery

Cash on Delivery (COD) may be available for selected products and delivery locations.

For COD orders, the customer must pay the total applicable amount to the courier upon delivery.

Customers are expected to accept genuine orders placed through Kharido.store. Repeated refusal or intentional rejection of confirmed orders may result in restrictions on future COD purchases.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on the destination, courier service, weather, public holidays, and other circumstances.

Kharido.store is not responsible for delays caused by third-party courier or logistics companies, although we will make reasonable efforts to assist customers with delivery issues.

For complete information, please refer to our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns, replacements, exchanges, and refunds are handled according to our Refund & Return Policy.

Customers should review the Refund & Return Policy before placing an order.

9. Customer Responsibilities

Customers are responsible for:

Providing correct delivery information
Providing an active phone number
Being available to receive the order
Checking the package upon delivery where possible
Using products according to their intended purpose and applicable instructions

Kharido.store is not responsible for problems caused by incorrect information or improper use of a product.

10. Intellectual Property

All content available on Kharido.store, including but not limited to:

Logos
Brand names
Product descriptions
Images
Graphics
Website design
Text
Other original materials

may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use our original content for commercial purposes without prior written permission.

11. Third-Party Services

Kharido.store may use third-party services such as payment providers, courier companies, website services, analytics providers, and other service providers.

Third-party services may have their own terms and privacy policies. Kharido.store is not responsible for the independent policies or practices of third-party service providers.

12. Website Availability

We aim to keep Kharido.store available and operating properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational purposes.

13. Limitation of Liability

To the extent permitted by applicable law, Kharido.store will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Our responsibility regarding a product will generally be limited to the remedies available under our applicable Refund & Return Policy and applicable law.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

14. Privacy

Your use of Kharido.store is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

15. Changes to These Terms

Kharido.store may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated terms.

16. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Pakistan.

Any disputes relating to the use of Kharido.store or purchases made through the website will be handled in accordance with applicable Pakistani laws and regulations.