Privacy Policy

Welcome to Kharido.store. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using Kharido.store, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Delivery address
Phone number
Email address
Order and purchase details
Payment-related information necessary to process your order
IP address and basic device/browser information
Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Contact you regarding your order
Confirm orders and delivery details
Provide customer support
Process payments through our payment providers
Improve our website, products, and customer experience
Prevent fraud, abuse, and unauthorized activity
Send promotional or marketing communications when permitted by applicable law or when you have agreed to receive them
Comply with applicable legal and regulatory requirements

3. Order and Delivery Information

For successful delivery, we may share necessary customer information, such as your name, phone number, and delivery address, with our delivery and logistics partners.

We only share information that is reasonably required to fulfill and deliver your order.

4. Payment Information

Payments may be processed through third-party payment providers. Kharido.store does not intentionally store complete payment card details on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Cookies and Similar Technologies

Kharido.store may use cookies and similar technologies to:

Keep the website functioning properly
Remember customer preferences
Understand website traffic and usage
Improve website performance
Provide a better shopping experience
Support relevant advertising and marketing activities

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.

6. Third-Party Services

We may use trusted third-party services for purposes such as:

Payment processing
Order fulfillment and delivery
Website analytics
Advertising and marketing
Website hosting and technical services

These third parties may process information according to their own privacy policies. We encourage customers to review the privacy policies of relevant third-party services.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions and provide services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with applicable legal and regulatory obligations

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain promotional communications

To make a privacy-related request, please contact us using the details provided below.

10. Marketing Communications

If you provide your contact information, we may contact you about your orders, services, special offers, or new products where permitted.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

11. Children's Privacy

Kharido.store is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date.